You were able to secure me an excellent tenant. She pays right on time and even takes the time and money to do upgrades on the property. She loves the home and hopes to stay there a long time. I can call and go over to check things out whenever I want. We even fixed some broken pieces of wood on the back fence together.
You have a list of vendors that are very reliable and able to do anything I have needed to be done. They call promptly and get the work done. It is a convenience when I am able to have them paid through you company's reimbursement plan.
I have another rental property with a long time tenant. When it becomes vacant I will be calling you to be my Property Management Company.
You have reached beyond my expectations. I have already recommended you to other people interested in a Property Management Company.
Thanks again for all of your professional services,
I chose Valley Realty and Management to manage the rental of my two bedroom property in Carson City because of all the positive reviews I had gotten from my friends in real estate business. The leasing and management teams were what I was looking for, thus didn't disappoint. They do an excellent job managing my house, finding the right tenant within a short duration and more importantly manages to address to all my needs as well as those of the tenant, which can be a daunting task. Rent is paid in a timely manner and maintenance issues are resolved quickly with very little work on my part (precisely why I was looking for a property management company). Professional, courteous and dependable are the words to describe this dynamic and proactive company. I highly recommend Valley Realty and Management for all your property management needs.
Valley Realty and Management has been managing the property I rented in Carson City for the two years I have lived there. They are exceptionally easy to work with and very friendly. I especially like how responsive and attentive they are when it comes to addressing any issues I might have with my apartment. Valley Realty has consistently surprised me by going above and beyond what I would consider to be great service. I cannot forget to thank their wonderful maintenance team for their fast and reliable services when handling any repairs within my property. I continue to be impressed with their attentiveness to our specific needs, their detailed knowledge of our properties, their maintenance plans for each property etc. I couldn't be happier with their services, and as I am planning to move to a bigger place, I will definitely use these guys to find my new home.
My wife and I relocated to Atlanta due to work commitments, but before we left, we searched tirelessly for a good property management company to take over our property while we were gone. The first property management we used changed management and the quality of services went on a downward spiral. Though I dreaded the transition process of switching managements, it had to be done immediately. I wanted a company that would keep me in the know of everything that was going on with my property while reducing the extra workload. A friend recommended Valley Realty and from the first conversation we had with the account manager, we did feel that we would be taken care of as desired. A year later, we've continually seen the significant commitment and sacrifice they put in their services. All issues are resolved fast enough, and they always keep me informed and up to date with my property. They are well organized making it real easy for us to be out of town property owners. Anyone would be lucky to have this team of great people handle their property management and real estate sale/rental properties.
we were first time renters. We had no idea how or what we were doing. We were very nervous to say the least. When we went in and talk to Joy she was very understanding and took the time to explain every step of the process. She made us fill at home and welcome. We had tried several other rental companies and got very rude people. If your looking for a great rental company, this is it. The whole office is very kind and happy doing their jobs. They will make you happy to join them. Joy is a wonderful person and a pleasure to work with. We want to thank you Joy for all you did to help us.
Joy, I just want to say thanks for the extra effort on the details you are putting in on this potential renter. Thanks and have a great day
I've been with Valley Realty ever since I became owner of our rental since 2010. I started with the former owner Mike who was such a pleasure to work with. At first I was saddened that Mike decided to retire and had to turn over the business to Nate, current owner. I thought there's no way Nate could do better than Mike. I was wrong. Nate has been very professional, responsive and detailed in running the company. Whenever I had questions I called Nate and he was always there to address any question I had. Nate is a good listener which I think a formula for a successful business.
I had a great pleasure to spoke to Joy Austin, one of the managers, today. She's a good example of professionalism and quality staff at Valley Realty. She explained expectations on move out and move in protocol with such firmness but gentle. Thank you Joy.
Should you look for a property manager or a management company to rent from Valley Realty I suggest you call Valley Realty and for sure you will have the same experience as I have whether you're an owner or tenant.